Boost in-field productivity with mobile technology.
Enable service groups to provide faster response times, increase the number of service calls and reduce travel costs using Motorola/Symbol Field Service Solutions.
These solutions, a combination of enterprise digital assistants and mobile
computers from Motorola/Symbol and software from our partners, empower workers with
the tools they need to:
• Work faster.
• Track and bill all labor, parts and materials used.
• Meet contractual obligations.
• Up-sell customers during service calls.
Leave your customers satisfied.
Field technicians equipped with mobility tools can respond to customers more
quickly and effectively than before. Instead of being in the office filing reports or
ordering parts, service reps can spend their time with customers, fixing problems
and reducing the number of repeat calls. And with real-time access to a wealth of
resources, field technicians can be more responsive to customer queries and
complaints.
Transform your service center into a profit center.
Your customers are your lifeblood. Motorola/Symbol Field Service Solutions can enhance
customer loyalty, reduce customer churn, helping to contribute to a stronger bottom
line. By increasing contact with customers your organization will be in a better
position to satisfy those customers and capitalize on revenue-generating
opportunities.
White Papers
Enterprise Benefits of the Industry's First Remote Management Solution for Handheld Scanners (148Kb pdf)
Laser Scanning or Digital Imaging: Which Is Right for You? (126Kb pdf)
MC35
Get all-in-one enterprise functionality in a durable pocketable device 
Keep your on-the-move workers connected, responsive and productive with the little device that offers big business functionality. This single pocketable device puts the combined power of a mobile phone, laptop, camera and bar code scanner at the fingertips of your employees, in a durable device that offers a product life that well exceeds that of the traditional consumer smartphone or PDA. And the convergence of voice and data translates into one device for employees to carry and one device for IT to manage — simplifying your mobility architecture and your capital and operational costs.
Features and benefits of the MC35:
- Highly flexible voice functionality includes 1-to-1 and 1-to-many voice calls with speakerphone, headset and push-to-talk modes
- WWAN/WLAN/WPAN capabilities keep workers inside and outside the enterprise connected — from salespeople in the field to managers on the retail floor
- Robust mobile data capabilities include email, instant and text messaging, image capture and bar code scanning
- The latest in computing platforms provides the power to support nearly any enterprise application — with over 45 tested and validated applications available today
- Business-essential durability — passes Motorola/Symbol's industry leading drop and tumble impact tests
Learn more about the MC35
MC70
The first rugged enterprise-class digital assistant
Put the power of a cell phone, PDA, computer, scanner and imager in the hands of your mobile workers with the MC70. Designed to withstand all-day everyday use in nearly any environment, this rugged compact device delivers true anywhere anytime wireless WAN/LAN/PAN voice and data communications, including superior voice functionality, advanced data capture and the power to run nearly any application. The MC70 provides everything your mobile task workers need to achieve a new level of enterprise productivity — whether they are out in the field reading meters, delivering packages or repairing appliances, on the retail floor taking inventory, or in a hospital checking test results and verifying medication orders.
Learn more about the MC70
MC75
No matter what your workers need to get the job done, Motorola's MC75 Worldwide Enterprise Digital Assistant delivers by combining an unparalleled number of business capabilities into an easy-to-carry rugged device. 3.5G HSDPA and 3G CDMA-EVDO (Rev A) support provides high performance voice and data services around the globe.
Your workers will enjoy having all the features they need right at their fingertips in one device designed to endure all-day, everyday use outside the enterprise - including push-to-talk, integrated GPS with superior sensitivity and tracking capabilities, 1D and 2D bar code scanning, a high resolution 2 megapixel autofocus color camera, 802.11a/b/g wireless LAN (WLAN), Bluetooth and IrDA connectivity.
Learn more about the MC75
MC9000
Motorola/Symbol has released refreshed configurations of the MC9000 series. Now, speed response with ready access to the most current enterprise information. Used in retail, manufacturing, logistics and industrial environments, the rugged MC9000 mobile computers increase productivity by giving your employees timely access to the information they need to do their jobs faster and better. You gain overall operational efficiencies and reduce the costs and quality issues associated with data input errors. Rugged designs and comfortable form factors enhance both device and employee productivity and protect your investments in mobile technology. Ease of deployment and management reduces your IT costs and increases return on investment.
Learn more about the MC9000
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